AI for better dispatch. Your team stays in control.
Your team knows the town, the drivers and the business. OneTaxi AI helps them make sense of the whole operation: which drivers are available, who should be offered the next job and how to keep work fairly distributed.
Less time working it all out. More time running your firm.
The AI recommends. Your team decides.
OneTaxi AI helps your controllers assess bookings and driver availability. Your team can review the recommendation, see why a driver was selected and choose a different driver whenever needed.
Dispatch decisions stay with your people, with a record of who made each choice.
Designed around your control
Human oversight and independence are how OneTaxi works today. Privacy controls, the activity record and the on/off switch come with the AI features we’re building.
Human oversight
Your team reviews and confirms dispatch actions. The AI supports decisions; it doesn’t replace your controllers.
Privacy by design
Personal information is handled according to our data-protection approach. We minimise the information shared with AI services wherever possible.
A record of activity
Requests and AI activity can be logged so you can review what happened and when.
Your choice
Enable AI features for your firm or switch them off. Your core dispatch information remains available without AI assistance.
Independent by design
OneTaxi is not owned by a ride-hailing company. We build software for taxi and private hire firms, not a competing fleet.
One system. A clearer picture of every job.
- 01
Find the right driver
OneTaxi ranks available drivers using your firm’s dispatch rules, helping controllers identify a suitable driver as soon as a booking comes in.
- 02
Explain the recommendation
Drivers can see why a job was offered to them. Controllers can explain dispatch decisions using the information behind the recommendation.
- 03
Keep the picture up to date
Driver availability, waiting times and active jobs change throughout the day. OneTaxi updates the dispatch picture so your team can make decisions using current information.
From booking to driver assignment.
When a booking comes in, OneTaxi assesses the available drivers against your dispatch rules and presents the recommended choice.
Your controller can send the job, review other options or select another driver. The reason behind the recommendation remains visible.
Keep dispatch fair and transparent
OneTaxi tracks waiting times and job offers to help your team understand how work is being distributed. When a driver asks why they weren’t offered a job, you have information to help explain the decision.
Keep the whole operation in view
From driver availability and vehicle documents to passenger tracking, OneTaxi brings the information your team needs into one place.
More ways to take pressure off your team.
We’re working towards AI features that help firms spend less time on routine administration and more time looking after their customers.
A summary of last night’s work
A concise overview of the previous shift, ready for your team at the start of the day.
A clearer view of Friday’s demand
Identify potential driver shortages in advance, giving you more time to plan cover.
Smarter address recognition
Turn descriptions such as “the big Tesco by the station” into a suggested pickup location for your controller to confirm.
Faster updates when plans change
Help turn a driver’s voice update into a recorded delay and a passenger notification for the team to review.
Clearer answers about driver allocation
Turn dispatch and fairness figures into explanations your team can share with drivers.
Better insight into your rates
Analyse completed journeys to help identify fares that may not cover the cost of providing the service.
See OneTaxi AI working with your own team.
Book a 30-minute call. We’ll walk you through the live dispatch system, show you how recommendations work and answer your questions about the AI.