Fairer work. Clearer answers. More trust.
Drivers want to know that jobs are allocated fairly and that their time matters. OneTaxi makes dispatch decisions easier to understand, gives drivers visibility into their own figures and keeps them connected to the office throughout their shift.
Every job comes with a reason.
Drivers can see why a booking was offered to them before they accept. Whether the decision is based on proximity, zone, waiting time or a choice made by the office, the reason is recorded and visible.
When drivers have questions about their allocation, your team has information to explain what happened.
Show them their fair share.
A quiet afternoon can raise questions. OneTaxi helps your team answer them with figures showing how long a driver was available, how many offers they received and how that compares with their expected share of work.
Clear information makes it easier to discuss dispatch decisions openly, without relying on guesswork.
Everything they need for the shift.
Clear job offers
Pickup details, destination, fare and the reason for the offer, all on the driver’s phone.
Reliable updates
Supported job updates can be stored on the phone when there’s no signal and synchronised with the office when connectivity returns.
A clear record of earnings
Drivers can review their completed jobs, earnings and weekly statement figures in one place.
Driver documents in view
Keep track of badge, insurance and MOT expiry dates, with warnings when renewals are approaching.
Quick ways to report a problem
Report a passenger no-show, return a job or notify the office of a breakdown without needing to make a separate call.
Control over their shift
Drivers can manage their shift status and breaks. When they’re off shift, the app stops sending job offers and location updates, in line with the system’s off-shift settings.
Their phone. Their shift. Your operation.
OneTaxi works in a mobile browser, so drivers can use phones they already own. There’s no dedicated in-car equipment to install and no need to buy a separate device for each driver.
Shift status and dispatch are managed centrally, so the office and driver see the same job as it progresses.
Built around the people doing the work
Driver trust isn’t built by software alone. It’s built by consistent decisions, clear information and a team that can explain what happened when something goes wrong.
OneTaxi gives your firm the tools to make those conversations easier.
See the driver experience for yourself.
Book a 30-minute call. We’ll show you a job from the driver’s point of view, explain how dispatch fairness works and walk you through the features available to your firm.